Refund policy

At Aurum Garland, each of our products is handcrafted with care and inspected before shipping to ensure the highest quality. 

If your order arrives defective or damaged, please contact us within 7 days of delivery at info@aurumgarland.com. We will gladly work with you to provide a prompt replacement. To help us resolve the issue quickly, please include your order number and a photo of the defective item in your message.

We are committed to your satisfaction and will do our best to ensure you receive a quality product you can enjoy with confidence.